Here’s a selection of questions we’re often asked, with answers to help you.
If you can’t find an answer to your question here, please get in touch and we’ll be happy to help.
I am driving to Little Kitchen for a workshop. Is there parking locally?
Little Kitchen has shared use of the carpark off Oxford Street. It is shared with Tesco and the other businesses on the precinct. There are disabled parking bays. We would encourage customers to use this carpark rather than parking on the streets in the Totterdown area.
What time should I arrive for the workshop?
We ask that everyone arrives 10-15 minutes before the workshop is due to start (e.g. 6:50pm at the latest, for a 7pm workshop).
This allows you time to get ready so that the workshop can to start on time and therefore finish as close to the advertised time as possible. This is especially important at the moment as the protocols we have put in place to keep people safe means that we are having to stagger entry into the premises. Unfortunately we are unable to accommodate very early arrivals. We have stringent cleaning measures which we have put in place to address COVID-19 which means that this alongside setting up for workshops, we need to utilise all the time before and after workshops to get ready for everyones arrival.
I am getting a train to and from Bristol and need to plan my return journey. Will the workshop finish exactly on time?
We always endeavour for workshops to finish at their advertised time. We do recognise that our customers will work a different paces and for this reason, we cannot guarantee that it will finish exactly at the advertised time. Do make sure you allow time for the workshop to run over a little, just in case.
I was given a workshop as a gift but I cannot make the date. Am I able to transfer onto another date in the future?
This is not a problem. All we ask for is at least three weeks notice as this sometimes gives us sufficient time to fill your space. Please see our Terms and Conditions for further information.
I have special dietary needs, are you able to accommodate me by adapting dishes?
Sometimes we are able to adapt menus to suit certain dietary requirements. We request that you contact us before booking to check that we are able to do this and if we are, we ask that you advise at time of making your booking in additional. We purchase and prepare what we need for workshops, so do not hold additional ingredients for special diets unless we are notified of this in advance (at least 3 days notice).Due to the nature of how we store and prepare ingredients for workshops, it unfortunately makes it impossible to guarantee the complete absence of any specific allergen or ingredient which may trigger an allergic or intolerance reaction.If we are able to adapt the menu, complimentary snacks or sweet treats provided may be unsuitable and we are not always able to offer alternatives.
I am feeling unwell and don't think I will be able to make the workshop that I am booked onto tomorrow. I would like to be transferred onto another workshop.
As per our Terms of Service, we are unable to make a transfer at such short notice, for any unforeseen reasons, for example bad weather, transport delays or cancellations, illness (personal or family) or bereavement. We request at least three weeks notice, as this sometimes gives us sufficient time to try to resell your place. We will have already prepared everything for your attendance, so you would be welcome to send a friend/family member/work colleague in your place. Just let us know if you are intending to send someone else along so we know who to expect. If you are still unable to send someone else in your place, it might be worth checking whether your bank/ payment card providers automatically provide you with travel insurance cover.
I am coming to one of your workshops, but am unsure what I need to bring.
All of our courses and workshops include tuition, ingredients, disposable packaging and recipe cards as well as provision of equipment and an apron during the session. All you need to bring along is yourself! If you want to bring sturdier packaging such as plastic containers or tins to take items home, please do.
Will there be snacks and refreshments available during the workshop?
We offer a variety of soft drinks and hot drinks all for £1-2 each. On some workshops you maybe able to snack on what you have made once it has finished cooking. On our dine-in nights you are able to bring beer or wine to enjoy whilst you cook and later eat.
I want to book a class for myself and my daughter who is 8 years old, do you run anything which would be suitable?
Please visit our Adult and Child Cookery section. The page details the minimum age requirements and those aged 6 and 7 maybe limited to the equipment which they can use.
Unfortunately we are unable to accommodate children and babies in our adult workshops for insurance reasons and to ensure the enjoyment of all attending the workshop. Please take a look at who the workshops is suitable for on each individual workshop webpage for further information.
I have been told to self-isolate as I have been in contact with someone who is suspected of having COVID-19 so I cannot attend the workshop I am booked onto next week. Can I reschedule?
We are unable to make transfers for self isolation reasons, or any unforeseen reasons, for example bad weather, transport delays or cancellations, illness (personal or family) or bereavement. We ask for at least three weeks notice for transfers as this sometimes gives us sufficient time to try to resell your place. You would be welcome to send a friend/family member/work colleague in your place. If you are able to, please let us know if you are intending to send someone else along so we know who to expect. Some banks and payment cards providers automatically provide you with travel insurance cover so it may be worth checking if you are covered.